Privacy Policy
Last updated: January 2026
This Privacy Policy describes how TELCY LLC ("we", "us", or "our") collects, uses, and protects your personal information when you use Hansafield.
1. Information We Collect
We collect information you provide directly to us, including: account information (name, email address, company name), billing information (processed securely through our payment provider), workspace data (projects, contacts, tasks, files, and other content you create), and usage data (how you interact with our service).
2. How We Use Your Information
We use the information we collect to: provide, maintain, and improve our services, process transactions and send related information, send technical notices, updates, and support messages, respond to your comments and questions, and monitor and analyze trends, usage, and activities.
3. Data Storage and Security
Your data is stored on secure cloud servers. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption in transit and at rest, regular security assessments, and access controls.
4. Data Sharing
We do not sell your personal information. We may share your information only in the following circumstances: with service providers who assist in our operations (hosting, payment processing), when required by law or to respond to legal process, to protect our rights, privacy, safety, or property, or in connection with a merger, acquisition, or sale of assets.
5. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including: accessing, correcting, or deleting your data, exporting your data in a portable format, objecting to or restricting certain processing, and withdrawing consent where processing is based on consent.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. When you delete your account, we will delete or anonymize your data within 30 days, unless we are required to retain it for legal purposes.
7. Cookies and Tracking
We use essential cookies to operate our service and maintain your session. We may use analytics to understand how our service is used. You can control cookie settings through your browser preferences.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
9. Children's Privacy
Hansafield is not intended for use by children under 16. We do not knowingly collect personal information from children under 16. If we learn we have collected such information, we will take steps to delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the service after changes become effective constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: